Trade Account Return and Warranty Policy

Trade customers will not be refunded but issued with a credit note that can be used against future orders.

For goods that have been installed or cosmetically damaged – no returns or exchanges are accepted.

For unused goods, if returned within –

14 days – 15% restocking fee will be deducted from the credited amount.

14 – 28 days – 25% restocking fee will be deducted.

Over 28 days – No credit

All goods are covered by a 12 month, return to base warranty. In the event of a warranty claim, return carriage back to us is the customers responsibility.